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Privacy Policy

We protect your valuable personal information securely

Effective Date: August 1, 2025

Last Updated: August 1, 2025

Version 1.0

Article 1. General Provisions

(주)씨지웹(hereinafter referred to as "Company") values your personal information and complies with relevant laws including the 「Personal Information Protection Act」 and 「Act on Promotion of Information and Communications Network Utilization and Information Protection」.

This Privacy Policy informs you about the purpose of collection and use of personal information, items of personal information collected, retention and use period, third-party provision and consignment of personal information collected by the Company from users in relation to the use of CgWeb 서비스 (hereinafter referred to as "Services") provided by the Company.

Article 2. Items and Methods of Personal Information Collection

📋 Required Collection Items

  • •During sign-up: Email, password, name (nickname)
  • •During social login: Email, profile information (name, profile picture)
  • •When using paid services: Payment information (card number, account information, etc.)
  • •When making inquiries: Email, contact information

🔍 Automatically Collected Items

  • •IP address, cookies
  • •Access date and time, service usage records
  • •Browser type and OS information
  • •Device information (mobile device identification number, etc.)

Collection Methods

Website registration, service usage process, event participation, customer center inquiries, fax, phone, email, automatic collection through information collection tools

Article 3. Purpose of Collection and Use of Personal Information

Member Management

Providing membership services, identity verification, member identification, preventing fraudulent use

Service Provision

Providing COAIQ platform and ONBINDER services, content provision, customized service provision

Service Improvement

Service usage statistics, service improvement, new service development

Marketing Utilization

Providing event information, providing advertising information, service promotion

Customer Support

Delivering announcements, answering inquiries, handling complaints

Legal Obligation

Compliance with laws and terms, responding to legal disputes

Article 4. Retention and Use Period of Personal Information

Principle: The Company destroys personal information without delay after the purpose of collection and use has been achieved.

Member Information

Until membership withdrawal (however, retained for a certain period according to relevant laws)

Retention According to Relevant Laws

  • • Records on contracts or withdrawal of subscription, etc.: 5 years
  • • Records on payment and supply of goods, etc.: 5 years
  • • Records on consumer complaints or dispute resolution: 3 years
  • • Records on labeling and advertising: 6 months
  • • Website visit records: 3 months

Article 5. Provision of Personal Information to Third Parties

In principle, the Company does not provide users' personal information to third parties. However, exceptions are made in the following cases:

  • When users have given prior consent
  • When there is a request from investigative agencies according to procedures and methods stipulated by law for investigative purposes or in accordance with legal regulations
  • When necessary for fee settlement due to providing paid services
  • When providing information in a form that cannot identify specific individuals for statistical purposes, academic research, or market research

Article 6. Consignment of Personal Information Processing

The Company consigns personal information as follows to improve services, and stipulates necessary matters to ensure personal information is managed safely when making consignment contracts in accordance with relevant laws.

ConsigneeConsigned TasksRetention and Use Period
Amazon Web ServicesCloud server operation and managementUpon membership withdrawal or termination of consignment contract
Google AnalyticsWebsite analysis and statisticsUpon membership withdrawal or termination of consignment contract
(주)토스페이먼츠Payment processing and settlementUpon membership withdrawal or termination of consignment contract

Article 7. Rights and Obligations of Users

✅ Users' Rights

  • •Request to view personal information
  • •Request correction if there are errors
  • •Request deletion
  • •Request suspension of processing
  • •Right to data portability

📌 Methods of Exercising Rights

Users can exercise the following personal information protection-related rights to the Company at any time:

  • • Request via document, email, fax, etc.
  • • Direct viewing, correction, deletion through My Page
  • • Phone request through customer center
  • • Request through an agent (power of attorney required)

Article 8. Destruction of Personal Information

Destruction Procedure

Information entered by users is transferred to a separate DB after achieving its purpose and stored for a certain period according to internal policies and other relevant laws or destroyed immediately.

Destruction Method

  • •Electronic files: Using technical methods that cannot reproduce records
  • •Paper documents: Shredding with a shredder or incineration

Article 9. Technical/Administrative Measures for Personal Information Protection

Technical Measures

  • • SSL encrypted communication
  • • Encrypted password storage
  • • Anti-hacking system operation
  • • Antivirus program installation

Administrative Measures

  • • Minimum personnel access restriction
  • • Regular education implementation
  • • Internal management plan establishment
  • • Access authority management

Physical Measures

  • • Computer room access control
  • • Document security management
  • • CCTV installation and operation
  • • Locking device installation

Article 10. Personal Information Protection Officer

Personal Information Protection Officer

Name:
신익희
Email:
[email protected]
Phone:
010-8284-0866

Personal Information Protection Manager

Name:
신익희
Email:
[email protected]
Phone:
010-8284-0866

For other reports or consultations regarding personal information infringement, please contact the following agencies:

  • • Personal Information Infringement Report Center (privacy.kisa.or.kr / 118)
  • • Supreme Prosecutors' Office Cyber Investigation Department (www.spo.go.kr / 1301)
  • • National Police Agency Cyber Safety Bureau (cyberbureau.police.go.kr / 182)

Article 11. Changes to the Privacy Policy

This Privacy Policy may be changed according to changes in laws, policies, or services, and in case of changes, changes will be announced through service announcements or individual notifications to users.

This policy is effective from August 1, 2025.